CLIENT LIST
SELECTED WORK
Combining extensive knowledge in UX Design. and Human-Computer Interaction with AI enhanced workflows, to deliver friction-less interactions.
Higher Education: Worked at The University of Manchester and led multiple design projects end-2-end.
Healthcare: Developed knowledge of Human Factors for Digital Health, at UCL. Conducted Qualitative Research (coding using a Thematic Analysis) -
1) Dashboard to improve outcomes in an ICU for UCLH.
2) Behaviour Change Interventions (Investigating Wellbeing Apps).
01
ENTERPRISE - case study
University Portal Re-Design:
How I Defended UX Strategy Against Feature Bloat.Winning the Pitch: Secured a high-profile project competing with 7 internal IT teams. As UX Lead, transformed a complex ecosystem into a user-focused experience that increased daily users.
02
ENTERPRISE - case study
Refactoring Legacy Content:
From Word Pasted Chaos To Responsive Clarity.Proposed, secured and led a content design project, audited, strategised and navigated stakeholder Push Back to reach agreement. Increased usability and engagement.
03
EDUCATION LEADERSHIP
Cover Supervisor/Teacher:
Directing Pupils In A High-Stakes Environment.Applied skills in Art, Creative IT and HCI, covering lessons across all areas of the Curriculum. Coached large groups to achieve 100% task completion, and collaborated with leaderships teams to meet targets.
04
EDUCATION & Inclusion
Leveraging Cognitive Science:
Strategic In Improving Academic Outcomes.Learning Advisor in the School of Computing, and owned a large caseload with Additional Learning Needs. Designed actionable interventions to support barriers to learning, which contributed to exam success.
05
B2B, E-Commerce
Increased Conversion by 14-16%:
Optimising the Customer Shopping Experience.As a Design and Usability Consultant and Senior Web Designer, re-designed user flows for Checkout, Sign-ups, Payment Transactions to eliminate friction. Usability tested to validated designs and iterated based on insights.
The University of Manchester
Selfridges & Co.
Littlewoods Online
Lloyds TSB
Simply Be
JD Williams
British Gas
Easyjet
Tui
Dreams plc
- ✨
Connect to Content
Add layers or components to swipe between.
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Combining extensive knowledge in UX Design. and Human-Computer Interaction with AI enhanced workflows, to deliver friction-less interactions.
Higher Education: Worked at The University of Manchester and led multiple design projects end-2-end.
Healthcare: Developed knowledge of Human Factors for Digital Health, at UCL. Conducted Qualitative Research (coding using a Thematic Analysis) -
1) Dashboard to improve outcomes in an ICU for UCLH.
2) Behaviour Change Interventions (Investigating Wellbeing Apps).
Combining extensive knowledge in UX Design. and Human-Computer Interaction with AI enhanced workflows, to deliver friction-less interactions.
Higher Education: Worked at The University of Manchester and led multiple design projects end-2-end.
Healthcare: Developed knowledge of Human Factors for Digital Health, at UCL. Conducted Qualitative Research (coding using a Thematic Analysis) -
1) Dashboard to improve outcomes in an ICU for UCLH.
2) Behaviour Change Interventions (Investigating Wellbeing Apps).
SELECTED WORK
01
ENTERPRISE - case study
Re-Design Of A University Portal:
How I Defended UX Strategy Against Feature Bloat.Winning the Pitch: Secured a high-profile project competing with 7 internal IT teams. As UX Lead, transformed a complex ecosystem into a user-focused experience that increased daily users.
02
ENTERPRISE - case study
Refactoring Legacy Content:
From Word Pasted Chaos To Responsive Clarity.Proposed, secured and led a content design project, audited, strategised and navigated stakeholder Push Back to reach agreement. Increased usability and engagement.
03
EDUCATION LEADERSHIP
Cover Supervisor/Sub. Teacher:
Directing Pupils In A High-Stakes Environment.Applied skills in Art, Creative IT and HCI, covering lessons across all areas of the Curriculum. Coached large groups to achieve 100% task completion, and collaborated with leaderships teams to meet targets.
04
EDUCATION & Inclusion
Applied Skills In Cognitive Science:
Strategic In Improving Academic Outcomes.Learning Advisor in the School of Computing, and owned a large caseload with Additional Learning Needs. Designed actionable interventions to support barriers to learning, which contributed to exam success.
05
B2B, E-Commerce
Increased Conversion by 14-16%:
Optimising the Customer Shopping Experience.As a Design and Usability Consultant and Senior Web Designer, re-designed user flows for Checkout, Sign-ups, Payment Transactions to eliminate friction. Usability tested to validated designs and iterated based on insights.
01
ENTERPRISE - case study
Re-Design Of A University Portal:
How I Defended UX Strategy Against Feature Bloat.Winning the Pitch: Secured a high-profile project competing with 7 internal IT teams. As UX Lead, transformed a complex ecosystem into a user-focused experience that increased daily users.
02
ENTERPRISE - case study
Refactoring Legacy Content:
From Word Pasted Chaos To Responsive Clarity.Proposed, secured and led a content design project, audited, strategised and navigated stakeholder Push Back to reach agreement. Increased usability and engagement.
03
EDUCATION LEADERSHIP
Cover Supervisor/Sub. Teacher:
Directing Pupils In A High-Stakes Environment.Applied skills in Art, Creative IT and HCI, covering lessons across all areas of the Curriculum. Coached large groups to achieve 100% task completion, and collaborated with leaderships teams to meet targets.
04
EDUCATION & Inclusion
Applied Skills In Cognitive Science:
Strategic In Improving Academic Outcomes.Learning Advisor in the School of Computing, and owned a large caseload with Additional Learning Needs. Designed actionable interventions to support barriers to learning, which contributed to exam success.
05
B2B, E-Commerce
Increased Conversion by 14-16%:
Optimising the Customer Shopping Experience.As a Design and Usability Consultant and Senior Web Designer, re-designed user flows for Checkout, Sign-ups, Payment Transactions to eliminate friction. Usability tested to validated designs and iterated based on insights.
CLIENT LIST
The University of Manchester
Selfridges & Co.
Littlewoods Online
Lloyds TSB
Simply Be / JD Williams
British Gas
Easyjet
Tui
Dreams plc